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Login1. Privacy and Cookies Policy of the Controller’s Website
Basic Information
Our Users’ trust is very important to us. Therefore we prepared this document to inform you about the rules for collecting and using transmitted data and using cookies by the website which is available at the following address: https://www.toshiba-tv.com/ (hereunder referred to as: „the Website”).
In order to ensure the high level of security and high quality of service you are kindly asked to read this Policy.
We would like to inform you that we are the Controller of personal data, and “we” means Vestel Ticaret A.Ş with its operating office in Office: Organize Sanayi Bölgesi 45030 Manisa Turkey (hereunder referred to as: „the Collector”, „we”, „us”, „our”, „ours”).
Everyone using the Website (hereunder referred to as: „the User”) may contact us at the following e-mail address: vesteltrade@vestel.com.tr
Collection and processing of personal data
The use of the Website automatically results in the collection of data regarding the User. These data include: IP address, visited sites within the Website, browser’s type, browser’s version, visiting hours, visiting frequency, country, city where the User enters the website. The above data can be collected by so called cookies and they can be recorded in the server’s logos. This information constitutes statistical data with regard to activities of our Users at the Website but cannot identify any person. The use of the Website does not require Users to provide their personal data. The User may transmit his/her personal data to the Controller also by means of an e-mail vesteltrade@vestel.com.tr
The data provided to us automatically are processed on the basis of our legitimate interest in the form of the appropriate functioning of the Website. Data provided to us by the Users themselves are processed for taking of measures intended to conclude an agreement, including measures requested by a data subject prior to the conclusion of an agreement and for the purpose of starting and implementing commercial cooperation and also for the purpose of maintaining contacts (Controller’s legitimate interest); Providing data is voluntary but necessary for the achievement of goals mentioned.
We will store the User’s personal data for the required period of time which is necessary for the fulfillment of the aforementioned purposes.
The User’s personal data obtained by means of the Website, electronic correspondence, including correspondence with commercial representatives to the e-mail address of the Controller may be transmitted to the following categories of recipients: (I) suppliers of services providing the Controller with technical and organizational solutions allowing the management of the Controller’s organization, including entities operating communication and information systems or making available to the Controller communication and information tools (in particular suppliers of communication and information services); (II) entities affiliated by capital or persons with the Controller; (III) coworkers and employees of the Controller.
The User’s personal data are not and will not be transmitted to the third country or to an international organization.
The User has got the right to access the contents of his/her personal data, the right to rectification of his/her personal data, the right to data portability, the right to restriction of data processing, and the right to object to the processing of his/her personal data. In addition, the User has got the right to withdraw his/her consent with regard to data transmitted on the basis of the User’s consent.
The User has also got the right to lodge a complaint to a suitable supervisory authority in a manner and under the procedure prescribed by the applicable provisions of law on personal data protection, in particular the Act of Parliament on personal data protection, if the User finds that we have breached the aforementioned provisions.
With regard to the User’s personal data, there will be no automated decision-making and there will be no profiling of his/her data.
The security of personal data provided by Users is our top priority and we ensure, by applying suitable technical and organizational safeguards, that these data are duly protected against the access of unauthorized persons and against any other incidents of data disclosure, loss, damage or unauthorized alteration.
Cookies files and other technologies used by the Website
Cookies files constitute information data, in particular in the form of small text files, which are stored in the end device of the User and are intended for the use of the Website.
The User has got the possibility to control and manage cookies installed. However, if cookies files are blocked or erased, the use of the Website can be hindered.
Furthermore, the User has the possibility to manage cookies files by suitable settings of his/her browser. Detailed information with regard to the possibilities of modifying the browser’s settings, blocking and filtering cookies files can be found at the following address:
http://www.aboutcookies.org/ or
http://www.cookiecentral.com/faq/.
2. Information Obligation with Regard to E-mail Correspondence with the Controller.
The processing of your personal data will be performed:
Your personal data are or may be transmitted to the following categories of recipients:
Your personal data are not and will not be transmitted to the third country or to an international organization.
Your personal data are stored for a required period of time which is necessary for the achievement of the purposes of processing.
You have got the right to access the contents of your personal data, the right to rectification of your personal data, the right to data portability, the right to restriction of data processing, and the right to object to the processing of your personal data.
You have got the right to lodge a complaint to a suitable supervisory authority in a manner and under the procedure prescribed by the applicable provisions of law on personal data protection if you believe that the processing of your personal data breaches the above provisions.
Providing personal data is voluntary but at the same time necessary for the fulfillment of purposes of processing.
In relation to your personal data, there will be no automated decision-making and your data will not be profiled.
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Lunes a viernes de 09:00 a 18:00h
910 970 222 / 351 220 280 291
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Descargo de responsabilidad del socio: Google, Google Play, YouTube, Android TV y otras marcas son marcas comerciales de Google LLC. El Asistente de Google no está disponible en ciertos idiomas y países.
Para brindarle un mejor servicio, en nuestro sitio web se utilizan cookies. Al hacer clic en el botón "Aceptar todas las cookies", acepta el uso de cookies con el fin de hacer nuestro sitio web compatible con el usuario, mejorar el rendimiento del sitio web, analizar el comportamiento del usuario siempre que ningún dato le identifique directamente y para ofrecer publicidad personalizada ocupaciones. Puede encontrar información detallada sobre las cookies en nuestra Política de cookies Siempre puede administrar sus preferencias en Administrar cookies sección.
Cookies estrictamente necesarias
Siempre puede controlar las cookies utilizadas por Toshiba en nuestro sitio web. Si acepta el uso de cookies, puede hacer clic directamente en el botón "Guardar" a continuación. Puede encontrar información detallada sobre las cookies en nuestra Política de cookies. Nos gustaría indicar que las cookies técnicamente necesarias se utilizan para realizar las funciones principales de nuestro sitio web. El uso de dichas cookies no depende de su consentimiento, ya que son imperativas para que nuestro sitio web funcione correctamente
Name | Provider | Purpose | Expiry |
---|---|---|---|
PHPSESSID | TOSHIBA | HOLDS USER LOGIN ACTIVITY | 1 year |
COOKIEPREF | TOSHIBA | HOLDS USERS COOKIE PREFERENCES | 1 year |
Las cookies, también conocidas como cookies de preferencia, son aquellas que permiten que el sitio web recuerde sus preferencias pasadas, como el idioma utilizado, la región preferida o el nombre de usuario y contraseña que proporciona el inicio de sesión automático. Puede encontrar la lista de cookies funcionales que utiliza el sitio web en la Política de cookies.
Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio. Nos ayudan a saber qué páginas son las más y las menos populares y a ver cómo se mueven los visitantes por el sitio. Toda la información que recopilan estas cookies es agregada y, por lo tanto, anónima. Si no permite estas cookies, no sabremos cuándo ha visitado nuestro sitio. Puede encontrar la lista de cookies de rendimiento que utiliza el sitio web en la Política de cookies.
Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Used to distinguish users. | 2 years | |
_gid | Used to distinguish users. | 24 hours | |
_gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | 1 minute | |
AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year | |
_gac_ | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. | 90 days | |
__utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmt | Used to throttle request rate. | 10 minutes | |
__utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 mins from set/update | |
__utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | End of browser session | |
__utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update | |
__utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmx | Used to determine a user's inclusion in an experiment. | 18 months | |
__utmxx | Used to determine the expiry of experiments a user has been included in. | 18 months | |
_gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. | Depends on the length of the experiment, but typically 90 days. | |
_opt_awcid | Used for campaigns mapped to Google Ads Customer IDs. | 24 hours | |
_opt_awmid | Used for campaigns mapped to Google Ads Campaign IDs. | 24 hours | |
_opt_awgid | Used for campaigns mapped to Google Ads Ad Group IDs | 24 hours | |
_opt_awkid | Used for campaigns mapped to Google Ads Criterion IDs | 24 hours | |
_opt_utmc | Stores the last utm_campaign query parameter. | 24 hours | |
_cf_bm | ZENDESK | This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here:Understanding the Cloudflare Cookies | 30 minutes |
_cfruid | ZENDESK | Cloudflare cookie used in cases were multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session |
_cfduid | ZENDESK | Cloudflare cookie used for security restrictions. | 30 days |
_zendesk_shared_session | ZENDESK | Authentication cookie - set to be anonymous | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
_zendesk_authenticated | ZENDESK | This is a flag set when a user is authenticated to display the most up to date content. | Session |
_gat | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. See here to enable or disable these Google Analytics Cookies:Enabling Google Analytics for your Help Center | 1 minute |
_gid | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 1 day |
_ga | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 2 years |
hc:{user_identifier}:recently_ visited_articles | ZENDESK | [LOCAL STORAGE] To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the help center. This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential. | Forever (Local Storage) |
articleVotes | ZENDESK | Article anonymous votes (localStorage or if not available falls back to a session cookie) | Forever (Local Storage)/Session (cookie) |
_help_center_session | ZENDESK | Stores unique session key for Help Center product. | Session |
ob-{public-api-key} | ZENDESK | Connect js snippet | 3 years |
_zendesk_nps_session | ZENDESK | Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
.appUserId | ZENDESK | Stores the appUser ID for the current session Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. If you wish to further control these Cookies using a third-party cookie solution, that is supported. | Forever |
.clientId | ZENDESK | Unique identifier of the SDK instance | Forever |
.sessionToken | ZENDESK | Session token to be used to authenticate requests on behalf of an anonymous user. Session tokens are linked to a client ID (see clientId) | Forever |
lsid | ZENDESK | (From Stripe) | Session |
ab_disable_remember_me | ZENDESK | (From Stripe) | Session |
cid | ZENDESK | (From Stripe) Stripe analytics "client ID" used for service improvement | Session |
checkout-test-session / checkout-live-session | ZENDESK | (From Stripe) Used to power Legacy Checkout's Remember Me function | 1 year |
ZD-zE_oauth | ZENDESK | Stores the authentication token once the user has been authenticated. Web Widget offers pre-built API functionality for cookie consent; see here:Web Widget Cookie Permission in Developer Center Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
ZD-settings | ZENDESK | Stores a hash of settings so that we don't keep sending requests to our backend | forever |
ZD-suid | ZENDESK | Session id for Sunshine (if Sunshine functionality is being used) | 20 minutes |
ZD-buid | ZENDESK | Collects Machine ID for use in Sunshine (if Sunshine functionality is being used) | forever |
ZD-store | ZENDESK | Ensures consistent presentation of the Web Widget when an End-User navigates to a new web page. | forever |
__zlcmid | ZENDESK | Store visitor's machine-id for the Chat widget's authentication Chat Widget offers out-of-the-box cookie consent management, see here:Enabling cookie consent for the Chat widget & Web SDK Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
__zlcprivacy | ZENDESK | Store visitor's decision on CookieLaw | 1 year |
__zlcstore | ZENDESK | [Local Storage] Store visitor's account settings locally | forever |
zte2095 | ZENDESK | Used to identify the domain/subdomain the Chat Widget is located on. | Session |
AWSALB | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
AWSALBCORS | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
JAR | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. These Google reCAPTCHA Cookies (JAR-SSID) apply on Help Center pages if sign-ins are enabled, and with respect to submitting tickets, if enabled. reCAPTCHA for submitting tickets can be disabled within the help center settings if desired. | 30 days |
APISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
CONSENT | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 20 years |
DV | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | Session |
HSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
NID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 6 months |
SAPISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SIDCC | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 3 months |
SSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |
Estas cookies se establecen a través de nuestro sitio web por nuestros socios publicitarios. Estas empresas pueden utilizarlos para crear un perfil de sus intereses y mostrarle anuncios relevantes en otros sitios. Ellos funcionan identificando de forma única su navegador y dispositivo. Si no permite estas cookies, no experimentará nuestra publicidad dirigida en diferentes sitios web como resultado de estas cookies. Puede encontrar la lista de cookies de segmentación que utiliza el sitio web en la Política de cookies.
Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Used to distinguish users. | 2 years | |
_gid | Used to distinguish users. | 24 hours | |
_gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | 1 minute | |
AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year | |
_gac_ | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. | 90 days | |
__utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmt | Used to throttle request rate. | 10 minutes | |
__utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 mins from set/update | |
__utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | End of browser session | |
__utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update | |
__utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmx | Used to determine a user's inclusion in an experiment. | 18 months | |
__utmxx | Used to determine the expiry of experiments a user has been included in. | 18 months | |
_gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. | Depends on the length of the experiment, but typically 90 days. | |
_opt_awcid | Used for campaigns mapped to Google Ads Customer IDs. | 24 hours | |
_opt_awmid | Used for campaigns mapped to Google Ads Campaign IDs. | 24 hours | |
_opt_awgid | Used for campaigns mapped to Google Ads Ad Group IDs | 24 hours | |
_opt_awkid | Used for campaigns mapped to Google Ads Criterion IDs | 24 hours | |
_opt_utmc | Stores the last utm_campaign query parameter. | 24 hours | |
_cf_bm | ZENDESK | This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here:Understanding the Cloudflare Cookies | 30 minutes |
_cfruid | ZENDESK | Cloudflare cookie used in cases were multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session |
_cfduid | ZENDESK | Cloudflare cookie used for security restrictions. | 30 days |
_zendesk_shared_session | ZENDESK | Authentication cookie - set to be anonymous | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
_zendesk_authenticated | ZENDESK | This is a flag set when a user is authenticated to display the most up to date content. | Session |
_gat | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. See here to enable or disable these Google Analytics Cookies:Enabling Google Analytics for your Help Center | 1 minute |
_gid | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 1 day |
_ga | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 2 years |
hc:{user_identifier}:recently_ visited_articles | ZENDESK | [LOCAL STORAGE] To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the help center. This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential. | Forever (Local Storage) |
articleVotes | ZENDESK | Article anonymous votes (localStorage or if not available falls back to a session cookie) | Forever (Local Storage)/Session (cookie) |
_help_center_session | ZENDESK | Stores unique session key for Help Center product. | Session |
ob-{public-api-key} | ZENDESK | Connect js snippet | 3 years |
_zendesk_nps_session | ZENDESK | Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
.appUserId | ZENDESK | Stores the appUser ID for the current session Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. If you wish to further control these Cookies using a third-party cookie solution, that is supported. | Forever |
.clientId | ZENDESK | Unique identifier of the SDK instance | Forever |
.sessionToken | ZENDESK | Session token to be used to authenticate requests on behalf of an anonymous user. Session tokens are linked to a client ID (see clientId) | Forever |
lsid | ZENDESK | (From Stripe) | Session |
ab_disable_remember_me | ZENDESK | (From Stripe) | Session |
cid | ZENDESK | (From Stripe) Stripe analytics "client ID" used for service improvement | Session |
checkout-test-session / checkout-live-session | ZENDESK | (From Stripe) Used to power Legacy Checkout's Remember Me function | 1 year |
ZD-zE_oauth | ZENDESK | Stores the authentication token once the user has been authenticated. Web Widget offers pre-built API functionality for cookie consent; see here:Web Widget Cookie Permission in Developer Center Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
ZD-settings | ZENDESK | Stores a hash of settings so that we don't keep sending requests to our backend | forever |
ZD-suid | ZENDESK | Session id for Sunshine (if Sunshine functionality is being used) | 20 minutes |
ZD-buid | ZENDESK | Collects Machine ID for use in Sunshine (if Sunshine functionality is being used) | forever |
ZD-store | ZENDESK | Ensures consistent presentation of the Web Widget when an End-User navigates to a new web page. | forever |
__zlcmid | ZENDESK | Store visitor's machine-id for the Chat widget's authentication Chat Widget offers out-of-the-box cookie consent management, see here:Enabling cookie consent for the Chat widget & Web SDK Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
__zlcprivacy | ZENDESK | Store visitor's decision on CookieLaw | 1 year |
__zlcstore | ZENDESK | [Local Storage] Store visitor's account settings locally | forever |
zte2095 | ZENDESK | Used to identify the domain/subdomain the Chat Widget is located on. | Session |
AWSALB | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
AWSALBCORS | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
JAR | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. These Google reCAPTCHA Cookies (JAR-SSID) apply on Help Center pages if sign-ins are enabled, and with respect to submitting tickets, if enabled. reCAPTCHA for submitting tickets can be disabled within the help center settings if desired. | 30 days |
APISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
CONSENT | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 20 years |
DV | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | Session |
HSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
NID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 6 months |
SAPISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SIDCC | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 3 months |
SSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |