Toshiba TV

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Please note that the temporary issues affecting some Toshiba TVs on 14/3-15/3/2019 have now been resolved (issue reported TV turning off unexpectedly). If you were affected, your TV should now be working correctly. Note that in order to reconnect to the Freeview Play platform on your TV, you may need to perform a first time installation again and accept the Freeview Play terms and conditions – a reminder of how to get to the FTI menu:

Menu>Settings>Installation>First Time Installation

Thank you for your patience whilst we worked with Freeview Play to resolve this issue.

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    When contacting us, please have your model number and serial number ready. (how to locate)


    UK Purchases

    Please note the contact details below are for TVs purchased from 2017 onwards. 

    For TVs purchased before this date, please refer to the following web site: http://www.toshiba.co.uk/generic/b2c-tv/

    UK: +44 333 7334422
    Opening hours 9am-6pm Monday to Saturday 10am-4pm Sunday.
    (Calls from landlines cost up to 9p per minute, mobile tariffs may vary – please check with your provider)


    Ireland Purchases

    Ireland: 01-8428222
    Opening hours 9am-1pm, 2pm-5pm Monday to Friday