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Login1. Privacy and Cookies Policy of the Controller’s Website
Basic Information
Our Users’ trust is very important to us. Therefore we prepared this document to inform you about the rules for collecting and using transmitted data and using cookies by the website which is available at the following address: https://www.toshiba-tv.com/ (hereunder referred to as: „the Website”).
In order to ensure the high level of security and high quality of service you are kindly asked to read this Policy.
We would like to inform you that we are the Controller of personal data, and “we” means Vestel Ticaret A.Ş with its operating office in Office: Organize Sanayi Bölgesi 45030 Manisa Turkey (hereunder referred to as: „the Collector”, „we”, „us”, „our”, „ours”).
Everyone using the Website (hereunder referred to as: „the User”) may contact us at the following e-mail address: vesteltrade@vestel.com.tr
Collection and processing of personal data
The use of the Website automatically results in the collection of data regarding the User. These data include: IP address, visited sites within the Website, browser’s type, browser’s version, visiting hours, visiting frequency, country, city where the User enters the website. The above data can be collected by so called cookies and they can be recorded in the server’s logos. This information constitutes statistical data with regard to activities of our Users at the Website but cannot identify any person. The use of the Website does not require Users to provide their personal data. The User may transmit his/her personal data to the Controller also by means of an e-mail vesteltrade@vestel.com.tr
The data provided to us automatically are processed on the basis of our legitimate interest in the form of the appropriate functioning of the Website. Data provided to us by the Users themselves are processed for taking of measures intended to conclude an agreement, including measures requested by a data subject prior to the conclusion of an agreement and for the purpose of starting and implementing commercial cooperation and also for the purpose of maintaining contacts (Controller’s legitimate interest); Providing data is voluntary but necessary for the achievement of goals mentioned.
We will store the User’s personal data for the required period of time which is necessary for the fulfillment of the aforementioned purposes.
The User’s personal data obtained by means of the Website, electronic correspondence, including correspondence with commercial representatives to the e-mail address of the Controller may be transmitted to the following categories of recipients: (I) suppliers of services providing the Controller with technical and organizational solutions allowing the management of the Controller’s organization, including entities operating communication and information systems or making available to the Controller communication and information tools (in particular suppliers of communication and information services); (II) entities affiliated by capital or persons with the Controller; (III) coworkers and employees of the Controller.
The User’s personal data are not and will not be transmitted to the third country or to an international organization.
The User has got the right to access the contents of his/her personal data, the right to rectification of his/her personal data, the right to data portability, the right to restriction of data processing, and the right to object to the processing of his/her personal data. In addition, the User has got the right to withdraw his/her consent with regard to data transmitted on the basis of the User’s consent.
The User has also got the right to lodge a complaint to a suitable supervisory authority in a manner and under the procedure prescribed by the applicable provisions of law on personal data protection, in particular the Act of Parliament on personal data protection, if the User finds that we have breached the aforementioned provisions.
With regard to the User’s personal data, there will be no automated decision-making and there will be no profiling of his/her data.
The security of personal data provided by Users is our top priority and we ensure, by applying suitable technical and organizational safeguards, that these data are duly protected against the access of unauthorized persons and against any other incidents of data disclosure, loss, damage or unauthorized alteration.
Cookies files and other technologies used by the Website
Cookies files constitute information data, in particular in the form of small text files, which are stored in the end device of the User and are intended for the use of the Website.
The User has got the possibility to control and manage cookies installed. However, if cookies files are blocked or erased, the use of the Website can be hindered.
Furthermore, the User has the possibility to manage cookies files by suitable settings of his/her browser. Detailed information with regard to the possibilities of modifying the browser’s settings, blocking and filtering cookies files can be found at the following address:
http://www.aboutcookies.org/ or
http://www.cookiecentral.com/faq/.
2. Information Obligation with Regard to E-mail Correspondence with the Controller.
The processing of your personal data will be performed:
Your personal data are or may be transmitted to the following categories of recipients:
Your personal data are not and will not be transmitted to the third country or to an international organization.
Your personal data are stored for a required period of time which is necessary for the achievement of the purposes of processing.
You have got the right to access the contents of your personal data, the right to rectification of your personal data, the right to data portability, the right to restriction of data processing, and the right to object to the processing of your personal data.
You have got the right to lodge a complaint to a suitable supervisory authority in a manner and under the procedure prescribed by the applicable provisions of law on personal data protection if you believe that the processing of your personal data breaches the above provisions.
Providing personal data is voluntary but at the same time necessary for the fulfillment of purposes of processing.
In relation to your personal data, there will be no automated decision-making and your data will not be profiled.
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United Kingdom 0333 733 4422
Ireland +353 (0)1 8424833
Calls from landlines cost up to 9p per minute, mobile tariffs may vary - please check with your provider
Partner disclaimer: Google, Google Play, YouTube, Android TV and other marks are trademarks of Google LLC. Google Assistant is not available in certain languages and countries.
In order to serve you better, cookies are used on our website. By clicking the "Accept All Cookies" button, you accept the use of cookies for the purposes of making our website compatible with the user, improving the performance of the website, analyzing user behavior provided that no data directly identifies you and for offering personalized advertising activities. You can find detailed information about cookies in our Cookie Policy You can always manage your preferences in the Manage Cookies section.
Strictly Necessary Cookies
You can always control the cookies used by Vestel Trade Co. on our website. If you agree to the use of cookies, you can directly click the "Save" button below. You can find detailed information about cookies in our Cookie Policy.
We would like to state that technically required cookies are used to perform the primary functions of our website. The use of such cookies is not dependent on your consent, since they are imperative for our website to function correctly. You can find the list of strictly necessary cookies that are used by website in Cookie Policy.
Name | Provider | Purpose | Expiry |
---|---|---|---|
PHPSESSID | TOSHIBA | HOLDS USER LOGIN ACTIVITY | 1 year |
COOKIEPREF | TOSHIBA | HOLDS USERS COOKIE PREFERENCES | 1 year |
Cookies, also known as preference cookies, are those that allow the website to remember your past preferences such as the language used or the region preferred or the user name and password providing automatic login.
You can find the list of functional cookies that are used by website in Cookie Policy.Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All the information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
You can find the list of performance cookies that are used by website in Cookie Policy.
Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Used to distinguish users. | 2 years | |
_gid | Used to distinguish users. | 24 hours | |
_gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | 1 minute | |
AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year | |
_gac_ | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. | 90 days | |
__utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmt | Used to throttle request rate. | 10 minutes | |
__utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 mins from set/update | |
__utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | End of browser session | |
__utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update | |
__utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmx | Used to determine a user's inclusion in an experiment. | 18 months | |
__utmxx | Used to determine the expiry of experiments a user has been included in. | 18 months | |
_gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. | Depends on the length of the experiment, but typically 90 days. | |
_opt_awcid | Used for campaigns mapped to Google Ads Customer IDs. | 24 hours | |
_opt_awmid | Used for campaigns mapped to Google Ads Campaign IDs. | 24 hours | |
_opt_awgid | Used for campaigns mapped to Google Ads Ad Group IDs | 24 hours | |
_opt_awkid | Used for campaigns mapped to Google Ads Criterion IDs | 24 hours | |
_opt_utmc | Stores the last utm_campaign query parameter. | 24 hours | |
_cf_bm | ZENDESK | This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here:Understanding the Cloudflare Cookies | 30 minutes |
_cfruid | ZENDESK | Cloudflare cookie used in cases were multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session |
_cfduid | ZENDESK | Cloudflare cookie used for security restrictions. | 30 days |
_zendesk_shared_session | ZENDESK | Authentication cookie - set to be anonymous | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
_zendesk_authenticated | ZENDESK | This is a flag set when a user is authenticated to display the most up to date content. | Session |
_gat | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. See here to enable or disable these Google Analytics Cookies:Enabling Google Analytics for your Help Center | 1 minute |
_gid | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 1 day |
_ga | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 2 years |
hc:{user_identifier}:recently_ visited_articles | ZENDESK | [LOCAL STORAGE] To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the help center. This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential. | Forever (Local Storage) |
articleVotes | ZENDESK | Article anonymous votes (localStorage or if not available falls back to a session cookie) | Forever (Local Storage)/Session (cookie) |
_help_center_session | ZENDESK | Stores unique session key for Help Center product. | Session |
ob-{public-api-key} | ZENDESK | Connect js snippet | 3 years |
_zendesk_nps_session | ZENDESK | Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
.appUserId | ZENDESK | Stores the appUser ID for the current session Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. If you wish to further control these Cookies using a third-party cookie solution, that is supported. | Forever |
.clientId | ZENDESK | Unique identifier of the SDK instance | Forever |
.sessionToken | ZENDESK | Session token to be used to authenticate requests on behalf of an anonymous user. Session tokens are linked to a client ID (see clientId) | Forever |
lsid | ZENDESK | (From Stripe) | Session |
ab_disable_remember_me | ZENDESK | (From Stripe) | Session |
cid | ZENDESK | (From Stripe) Stripe analytics "client ID" used for service improvement | Session |
checkout-test-session / checkout-live-session | ZENDESK | (From Stripe) Used to power Legacy Checkout's Remember Me function | 1 year |
ZD-zE_oauth | ZENDESK | Stores the authentication token once the user has been authenticated. Web Widget offers pre-built API functionality for cookie consent; see here:Web Widget Cookie Permission in Developer Center Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
ZD-settings | ZENDESK | Stores a hash of settings so that we don't keep sending requests to our backend | forever |
ZD-suid | ZENDESK | Session id for Sunshine (if Sunshine functionality is being used) | 20 minutes |
ZD-buid | ZENDESK | Collects Machine ID for use in Sunshine (if Sunshine functionality is being used) | forever |
ZD-store | ZENDESK | Ensures consistent presentation of the Web Widget when an End-User navigates to a new web page. | forever |
__zlcmid | ZENDESK | Store visitor's machine-id for the Chat widget's authentication Chat Widget offers out-of-the-box cookie consent management, see here:Enabling cookie consent for the Chat widget & Web SDK Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
__zlcprivacy | ZENDESK | Store visitor's decision on CookieLaw | 1 year |
__zlcstore | ZENDESK | [Local Storage] Store visitor's account settings locally | forever |
zte2095 | ZENDESK | Used to identify the domain/subdomain the Chat Widget is located on. | Session |
AWSALB | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
AWSALBCORS | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
JAR | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. These Google reCAPTCHA Cookies (JAR-SSID) apply on Help Center pages if sign-ins are enabled, and with respect to submitting tickets, if enabled. reCAPTCHA for submitting tickets can be disabled within the help center settings if desired. | 30 days |
APISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
CONSENT | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 20 years |
DV | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | Session |
HSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
NID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 6 months |
SAPISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SIDCC | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 3 months |
SSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you don't allow these cookies, you will not experience our targeted advertising across different websites as a result of these cookies. You can find the list of targeting cookies that are used by website in Cookie Policy.
Name | Provider | Purpose | Expiry |
---|---|---|---|
_ga | Used to distinguish users. | 2 years | |
_gid | Used to distinguish users. | 24 hours | |
_gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | 1 minute | |
AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year | |
_gac_ | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. | 90 days | |
__utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmt | Used to throttle request rate. | 10 minutes | |
__utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 mins from set/update | |
__utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | End of browser session | |
__utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update | |
__utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | |
__utmx | Used to determine a user's inclusion in an experiment. | 18 months | |
__utmxx | Used to determine the expiry of experiments a user has been included in. | 18 months | |
_gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. | Depends on the length of the experiment, but typically 90 days. | |
_opt_awcid | Used for campaigns mapped to Google Ads Customer IDs. | 24 hours | |
_opt_awmid | Used for campaigns mapped to Google Ads Campaign IDs. | 24 hours | |
_opt_awgid | Used for campaigns mapped to Google Ads Ad Group IDs | 24 hours | |
_opt_awkid | Used for campaigns mapped to Google Ads Criterion IDs | 24 hours | |
_opt_utmc | Stores the last utm_campaign query parameter. | 24 hours | |
_cf_bm | ZENDESK | This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here:Understanding the Cloudflare Cookies | 30 minutes |
_cfruid | ZENDESK | Cloudflare cookie used in cases were multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session |
_cfduid | ZENDESK | Cloudflare cookie used for security restrictions. | 30 days |
_zendesk_shared_session | ZENDESK | Authentication cookie - set to be anonymous | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
_zendesk_authenticated | ZENDESK | This is a flag set when a user is authenticated to display the most up to date content. | Session |
_gat | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. See here to enable or disable these Google Analytics Cookies:Enabling Google Analytics for your Help Center | 1 minute |
_gid | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 1 day |
_ga | ZENDESK | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. | 2 years |
hc:{user_identifier}:recently_ visited_articles | ZENDESK | [LOCAL STORAGE] To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the help center. This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential. | Forever (Local Storage) |
articleVotes | ZENDESK | Article anonymous votes (localStorage or if not available falls back to a session cookie) | Forever (Local Storage)/Session (cookie) |
_help_center_session | ZENDESK | Stores unique session key for Help Center product. | Session |
ob-{public-api-key} | ZENDESK | Connect js snippet | 3 years |
_zendesk_nps_session | ZENDESK | Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
.appUserId | ZENDESK | Stores the appUser ID for the current session Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. If you wish to further control these Cookies using a third-party cookie solution, that is supported. | Forever |
.clientId | ZENDESK | Unique identifier of the SDK instance | Forever |
.sessionToken | ZENDESK | Session token to be used to authenticate requests on behalf of an anonymous user. Session tokens are linked to a client ID (see clientId) | Forever |
lsid | ZENDESK | (From Stripe) | Session |
ab_disable_remember_me | ZENDESK | (From Stripe) | Session |
cid | ZENDESK | (From Stripe) Stripe analytics "client ID" used for service improvement | Session |
checkout-test-session / checkout-live-session | ZENDESK | (From Stripe) Used to power Legacy Checkout's Remember Me function | 1 year |
ZD-zE_oauth | ZENDESK | Stores the authentication token once the user has been authenticated. Web Widget offers pre-built API functionality for cookie consent; see here:Web Widget Cookie Permission in Developer Center Alternatively, these Cookies respect external cookie bot functionality as well. | 2 hours |
ZD-settings | ZENDESK | Stores a hash of settings so that we don't keep sending requests to our backend | forever |
ZD-suid | ZENDESK | Session id for Sunshine (if Sunshine functionality is being used) | 20 minutes |
ZD-buid | ZENDESK | Collects Machine ID for use in Sunshine (if Sunshine functionality is being used) | forever |
ZD-store | ZENDESK | Ensures consistent presentation of the Web Widget when an End-User navigates to a new web page. | forever |
__zlcmid | ZENDESK | Store visitor's machine-id for the Chat widget's authentication Chat Widget offers out-of-the-box cookie consent management, see here:Enabling cookie consent for the Chat widget & Web SDK Alternatively, these Chat Cookies respect external cookie bot functionality as well. | 1 year |
__zlcprivacy | ZENDESK | Store visitor's decision on CookieLaw | 1 year |
__zlcstore | ZENDESK | [Local Storage] Store visitor's account settings locally | forever |
zte2095 | ZENDESK | Used to identify the domain/subdomain the Chat Widget is located on. | Session |
AWSALB | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
AWSALBCORS | ZENDESK | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session |
JAR | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. These Google reCAPTCHA Cookies (JAR-SSID) apply on Help Center pages if sign-ins are enabled, and with respect to submitting tickets, if enabled. reCAPTCHA for submitting tickets can be disabled within the help center settings if desired. | 30 days |
APISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
CONSENT | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 20 years |
DV | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | Session |
HSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
NID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 6 months |
SAPISID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
SIDCC | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 3 months |
SSID | ZENDESK | Used to allow human users easy access to Zendesk features, while blocking actions by bots. | 2 years |
_ga | Analytics used to distinguish users | 2 years | |
_gid | Analytics used to distinguish users | 1 day |