65XA9D63DG

65XA9D63DG

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Support - Frequently Asked Questions

Does my TV come with a HDMI cable?

Does the TV play video and audio formats?

Can I connect my PC or Mac via HDMI?

What HDMI cable should we be using with my 4K UHD TV?

Can I record on my Toshiba TV?

My TV screen remains black.

Is there an online PDF of the user manual?

How do I access the Internet Portal on my smart Toshiba TV?

Can I control my Toshiba TV via a mobile app?

Why am I getting NW2-5 connection error when using Netflix with BT Router?

How do I access NETFLIX?

What external audio connection does the TV have to connect to my Surround Sound system?

What’s the difference between Full HD 1080p and the HD Ready 720p?

Does my Toshiba TV have a headphone output?

How can connect Headphones to my Toshiba TV without the TV sound muting?

Is my TV wall mountable?

How can i clean my TV screen?

What is the pixel Policy of Toshiba TVs?

My TOSHIBA product may need a repair. Where can I bring it?

The image is on the screen but no sound is heard. What should I do?

Image is moving, too bright (or too dark), the images are overlaid or the volume is unbalanced. What should I do?

How to tune in the channels in Italy on TOSHIBA TVs?

The TV stays in standby and does not turn on with the remote control?

The LED blinks after putting the TV in standby or at 3.00 in the morning.

No more channels are seen / the image is seen with "mosaic effect".

Can I view a product manual for my Toshiba Connect Mic (works with Alexa)

How can I change picture setting from 30Hz 4K on my Toshiba UHD model?

What are the Sky codes for my remote?

How do I tune in my Toshiba TV’s analogue channel to the SKY Box?

Does my Toshiba TV's have an analogue tuner as well as a digital tuner?

Several channels are not working, how can I get all of the available channels?

Can my Toshiba TV work without an aerial?

How do I bring up now and next channel information?

Can we use satellite input on Toshiba TV?

If my Toshiba TV remote control needs replacing, where can I get a replacement from?

My remote control doesn't work.

Can I connect devices to my TV by Bluetooth?

Can I stream content from my mobile device to my Toshiba TV?

How can I wirelessly connect to TV using a computer running Windows 10?

How to connect your TV to the Internet:

How do I access the internet?

Can I connect a DVD Player to my Toshiba TV?

How do I change DVD combi model so it will play region 2 discs.

How do I connect my Scart cable to Toshiba TV without a scart socket?

Get in touch

Call us

Monday to Friday 09:00am – 18:00pm

If your purchase date was before 2020, please reach us with below number:
09 – 85 619 222

Monday to Friday 10:00am – 14:00pm

If your purchase date was after 2020, please reach us with below number:

+358 45 134 0171

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We'll respond within 2 working days.

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